Frequently Asked Questions
Everything you need to know about your Nominal experience.
How long does shipping typically take?
Standard domestic shipping takes 3-5 business days, while international orders typically arrive within 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return window for all unworn items in their original packaging. Please note that personalized or final sale items are not eligible for return.
Do you offer a warranty on your jewelry?
Yes, we provide a lifetime warranty against rusting or tarnishing on all our premium stainless steel pieces to ensure your jewelry lasts a lifetime.
How can I track my order?
Once your order ships, you will receive an email confirmation with a tracking link. You can also track your status directly through our website's tracking portal.
What materials do you use?
We primarily use high-quality 316L stainless steel dipped in real 18K gold. Our materials are hypoallergenic and lead-free, making them safe for sensitive skin.
Do you ship worldwide?
Yes, we ship to over 150 countries worldwide. Shipping costs and delivery times vary by country and are calculated at checkout.